What does my ticket include?
Your ticket only includes the bus transportation (two-way, round trip).
If you are interested in working with us, send us an email at [email protected]!
If you are interested in working with us, send us an email at [email protected]!
Do you offer one-way tickets?
Currently, we only offer round trip (two-way) tickets. However, our round trip tickets are still cheaper than one-way Greyhound or flight tickets!
You are welcome to ride the bus one way (please let us know beforehand), but you must still pay the price for a round trip.
You are welcome to ride the bus one way (please let us know beforehand), but you must still pay the price for a round trip.
Are tickets refundable, in case I change my mind?
Tickets are refundable up to 7 days before the trip's departure date. To refund your ticket, reach out to us at [email protected].
I'm not a mcgill student, can i still buy a ticket?
Due to the SSMU fee-levy that McGill students pay, our discounted tickets are only available for McGill students who opt-in.
However, on some trips where there are excess seats available, sales for non-McGill students will open at the last minute at the unsubsidized price.
However, on some trips where there are excess seats available, sales for non-McGill students will open at the last minute at the unsubsidized price.
Which cities do you have trips to?
Currently, MustBus does trips to New York City, Boston, Toronto, Ottawa, Québec City, Niagara, Vermont, Sutton, Mont Tremblant, Tadoussac, Bromont, and La Mauricie.
Have a recommendation for a travel location? Send us a DM or email us at [email protected]!
Have a recommendation for a travel location? Send us a DM or email us at [email protected]!
Who is eligible to buy tickets?
MUSTBUS services are only for McGill undergraduate students as they pay our fee through SSMU.
In the event that we don't sell out for a trip, we will open seats up to other students.
Currently, our New York City American Thanksgiving trip is open upon request to McGill graduate, PhD, and research students; undergraduate students from other universities; and McGill alumni.
In the event that we don't sell out for a trip, we will open seats up to other students.
Currently, our New York City American Thanksgiving trip is open upon request to McGill graduate, PhD, and research students; undergraduate students from other universities; and McGill alumni.
What kind of bus will i be traveling on? / What Provisions does it include?
MustBus travels by charter or coach bus!
There are washrooms on the bus.
As for chargers, we can't ensure that every seat have a plug, so we highly recommend bringing your own portable charger.
There are washrooms on the bus.
As for chargers, we can't ensure that every seat have a plug, so we highly recommend bringing your own portable charger.
what time should i arrive before the bus departs?
For both the outbound and inbound journeys, we require that passengers arrive at the departure location 15 to 30 minutes before the indicated time of departure (eg. if the bus is scheduled at 10:00am, you must arrive no later than 9:45am). This ensures enough time for ticket verification, ID check, and loading of luggage.
How many bags am I allowed to bring?
Each ticket entitles you to 1 larger luggage (which will be stored in the bus' compartment underneath) and 1 personal item.
Where are the drop-off / pick up locations?
Both departure and arrival locations will be specified via the confirmation email prior to your trip.
Typically the departure location is usually in front of the Bronfman Building and McLennan Library on Sherbrooke. However, please check your email for the precise meeting point.
Typically the departure location is usually in front of the Bronfman Building and McLennan Library on Sherbrooke. However, please check your email for the precise meeting point.
Will there be rest / food stops along the way?
Longer trips to locations such as New York City trips will have 1-2 stops, while the shorter trips vary-- stops are up to the discretion of the bus driver and the passengers.
All major rest stops specific to your trip are included in our travel guides, which are emailed to you prior to the trip.
All major rest stops specific to your trip are included in our travel guides, which are emailed to you prior to the trip.
When are trips announced / released?
Trips will be announced at least 3-4 weeks before the bus trip.
How can i find out about trips?
We announce trips on our website, Instagram, and Facebook.
How can i join the mustbus exec team?
Stay connected via our social media for information on recruitment.
Hiring periods are at the beginning of the Fall Semester (first year representatives) and at the end of the Winter Semester (all other positions).
The Winter Semester hiring is conducted via internal elections. However, if any positions are not filled, or if a team wants to expand, we will recruit externally as needed.
We encourage you to keep an eye out on Instagram and Facebook for future postings! Look out for recruitment for the 2025-2026 season.
Hiring periods are at the beginning of the Fall Semester (first year representatives) and at the end of the Winter Semester (all other positions).
The Winter Semester hiring is conducted via internal elections. However, if any positions are not filled, or if a team wants to expand, we will recruit externally as needed.
We encourage you to keep an eye out on Instagram and Facebook for future postings! Look out for recruitment for the 2025-2026 season.
Will mustbus ever open a chapter at other universities?
Hopefully, and very soon! Our Institutions team plans to run a MustBus referendum at Concordia University for 2025-2026.
If you know anyone at Concordia who would like to advocate for MustBus, please have them contact us at [email protected].
If you know anyone at Concordia who would like to advocate for MustBus, please have them contact us at [email protected].
I can't find the answer to my question.
Please email us at [email protected] with any questions or concerns!
You can also send us a message over Instagram DM.
You can also send us a message over Instagram DM.